Your family's papers, finally in one place

We work with household administrative records — birth certificates, MyKad and identification documents, marriage and divorce certificates, school and educational records, utility account histories, property-related correspondence and address verification documents. We do not handle financial instruments, legal pleadings or medical records.

No. Hearthlane provides informational, organisational and administrative document support only. We do not offer legal advice, financial advice, representation before government bodies or any regulated professional service. Where a matter requires a licensed practitioner, we say so plainly and name what type of firm to approach.

The Records Assembly for Family Administrative Files runs across five weeks with three meetings. The timeline can shift slightly depending on how many documents need to be located and whether translation is required. We discuss the realistic timeframe at the first meeting before any work begins.

Yes. The Household Coordination Programme is designed specifically for dispersed families. We build a shared digital archive that named relatives can access, hold fortnightly contact sessions and coordinate so the same information does not have to be repeated across different cities. Initial meetings can be held in person or remotely.

All physical documents remain with your family at all times. We work with copies unless a specific step requires handling an original, and in that case it is returned the same day. Digital copies are stored only in systems agreed upon with the family and are deleted from our working storage at the end of the arrangement.

The prices listed cover the scope described for each arrangement. Third-party costs — for example, official document replacement fees, postage or translation by a registered translator — are passed through at cost with no markup and are discussed before they arise. Nothing is added without your knowledge.

The best starting point is a short conversation. Use the contact form below or call us directly, describe your household's situation briefly, and we will suggest which arrangement, if any, is a reasonable fit — or whether the Family Document Orientation is a sensible first step to find out what you actually have.